Alex is starting a new job at Paste Industries. After 10 years in her previous role, Alex has made the leap to join the Paste team as their marketing manager. She is feeling incredibly nervous, the last time she started a new job she was issued with a company Blackberry and a Windows’ 2007 PC. Things have changed.
For almost two decades the competency-based interviews testing individuals’ skills and capabilities to handle certain workplace situations have been the norm in most organisations when recruiting new talent and still to this day it remains dominant. General interest in hiring based on attitude and behaviour and teaching technical skills on the job are creating a shift in thinking. But why is attitude and behaviour arguably more beneficial than skill?