The last two decades has seen an enormous growth in business outsourcing. But what started as a tactical decision to cut costs has evolved into a broader strategic innovation designed to add value. While cost cutting still tops the list of reasons for outsourcing, quoted by 59% of respondents according to the latest Deloitte research1, it’s closely followed by freeing time to focus on core business (57%), and solving capacity issues (47%) as key reasons for outsourcing.