Medical Reception/ Administration

ur client’s busy Ophthalmology clinic prides themselves as the only permanent and fully equipped Ophthalmic clinic in Noosa, Queensland and provide exceptional ophthalmic care to patients in their purpose-built clinic, equipped with modern rooms and state-of-the-art equipment. 

Our client is currently seeking a part time Medical Receptionist/ Administrator, to join and grow within the team. Make your mark on this role with your high energy and can-do attitude!  Your team prides themselves, in their performance, honesty, hard work, ethics and integrity, quality and timely service with teamwork with dedication to the community and the patients.

The role will see you:

• Work closely with the team to deliver excellent patient care
• Be a first point of contact to patients, representing the practice brand
• Use your administrative skills and exceptional phone manner to work through each day’s changing demands

What you’ll do:

• Taking incoming telephone calls and assisting patients with general enquiries, assist with patient billing and receipting, scanning, and filing (as required).
• Booking/rescheduling patient appointments
• Provide administrative support to medical practitioners and clinical team members within the practice
• Assist with patient lists and other administrative duties under the Practice Manager
• Function in a highly organised and time efficient manner at all times
• Demonstrate outstanding people skills with the ability to relate well to patients, health care professionals and team relations

Who you are:  

We are looking for you to bring cheer and motivation to your work, prioritising organisation, autonomy and flexibility. You will have strong interpersonal skills, professionalism, and an enthusiastic attitude to your work.

Core values include supportiveness, diligence, cooperation and positivity. You will be well presented, calm under pressure and comfortable balancing patient care and your administrative tasks.

You can work independent but understand the value of team.

What you will need:

• You have exposure to medical receptionist or administration (preferably specialist medical practice (or similar)
• You have an up-to-date Vaccination certificate – COVID 19
• You are a great communicator with an enthusiastic positive attitude and exceptional customer service skills
• You are very organised, diligent and are calm under pressure.
• You are adaptable, flexible, with a brilliant work ethic
• You are confident using computers – with good experience using medical administration software.

If you’re keen to apply, click ‘apply now’ to forward an up-to-date copy of your CV and Cover Letter stating:

• What interests you most about the role.
• Relevant experience
• Salary expectations
• Notice Period

Please submit your application via Seek with your Resume and Cover Letter.