Medical Secretary / Personal Assistant

Medical Secretary / Personal Assistant (Full Time)
Location Chermside, QLD

Our client is a specialist doctor located in the Northern Suburbs (Chermside) looking to bring on his next Medical Secretary/PA after the current incumbent is leaving after 15 years and we are looking to bring on a new person to fill the role.

The role is full time and will see you working solely with the one specialist working in the capacity as a Medical Personal Assistant and proficiently manage administrative tasks, coordinate appointment schedules, oversee medical records, and deliver exceptional customer service to patients truly act as a professional medical personal assistant for the specialising doctor.  The doctor works approx 50% of the time in surgery and 50% in the clinic, with one day per fortnight in a different location in the Northern suburbs.

Role Responsibilities:

  • Provide widespread secretarial support, including coordination, preparation, diary management across the doctors calendar
  • Reconcile and liaise with external bookkeeper
  • Greet patients, answer phone calls and respond to messages with warmth and professionalism
  • Liaise with hospitals, operating theatres, other medical personnel
  • Ensure parents are fully informed of all costs/fees and adhere to our payment policy
  • Processing billing, patient payments and maintaining patient records (DVA’s, Medicare etc…)
  • Coordinate hospital bookings for procedures, tests and admissions
  • Ensure consulting rooms are prepared for patient appointments
  • Manage administrative tasks, including data entry, filing, and record-keeping

About You:

  • Previous Medical Secretary experience is highly regarded, preferable in surgery or a specialist medical field
  • Experience with medical practice management software (Genie is preferred)
  • Exceptional interpersonal skills
  • Ability to multitask, prioritise, and manage time effectively
  • Strong attention to detail and accuracy
  • Knowledge of medical terminology is vital

We Offer:

  • A competitive salary
  • Role is available for immediate start to get a comprehensive handover
  • Work directly with the specialist
  • Work within a clinic amongst other medical personnel
  • Healthy work-life balance – 38 hours per week for full-time

This is a unique opportunity for a motivated candidate with the passion and drive to provide quality patient care in a specialist environment.

To confidentially discuss this role, please call Tracey Pearce on 0418 885 828 or apply now attaching your CV and Cover Letter.