For almost two decades the competency-based interviews testing individuals’ skills and capabilities to handle certain workplace situations have been the norm in most organisations when recruiting new talent and still to this day it remains dominant. General interest in hiring based on attitude and behaviour and teaching technical skills on the job are creating a shift in thinking. But why is attitude and behaviour arguably more beneficial than skill?

With Queensland Mental Health week now upon us, it is a time to rethink how prepared we are as a business to deal with Mental Health.A recent survey by the Australian Institute of Health & Welfare estimate that almost half (45%) of individuals in Australia between the ages of 16-85 will experience a mental illness at some time in their life. 1 in 5 (20%) of the population have experienced a common mental illness in the previous 12 months.

I have two-  Miss Kenny for French and Miss Walter for English. Needless to say, my English is a great deal better today than my French. However, they both inspired me to learn and had a great impact on my high school days. I know we can all relate back to our favourite teacher and how they brought the best out in us and how usually we all did well in those classes. Whether they were great educators or whether it was their inspiring ways or whether they just made you feel comfortable in a world where others didn’t – you remember them.

“Trust is like blood pressure. It’s silent, vital to good health, and if abused it can be deadly” Frank Sonnenberg, author of Follow your Conscience. Sarah had worked at her financial services company for three years. During that time she worked hard and fulfilled all the obligations of the role each day. However, she had not progressed further than the position that she was hired for.